Testimonials

Over 25 years and 20,000 customers agree, TopNotch is Pittsburgh’s Heating and Cooling Company

Went out to dinner with co-workers last night (before a predicted severe arctic vortex that’s on the way). My wife called me as I was parking for dinner to tell me furnace was not working. I called Bill R (owner of Top Notch) and the house was visited, problem diagnosed, and fixed, all before my main dish was served!

I have been working with Top Notch for over 25 years. Always prompt, help very well trained, and prices reasonable.
Highly recommend Bill and his teams.jeff

Jeff S, Mount Washington

A tenant’s furnace was only briefly kicking on and then shutting off, so I called a place the prior homeowner had used. Didn’t get an answer after a day despite voicemails left, so I searched the internet for someone else. A couple did not answer, but when I called Top Notch I got through. He quoted me at $125 for him to come out (weekend rate, whereas weekdays are $87) and said he’d be over shortly. He showed up within a half hour, I told him the problem and he opened up the furnace. Instantly he said “I know what the problem is”. It was a problem with how tubing was installed, so he cut it, flicked it off and on, and the furnace began to run properly. I checked the tenant’s apartment and it was working.

In addition, I mentioned the other tenant I have was complaining of a lack of air getting out, so he opened that up and it had the same problem. Fixed it, and I will inquire with the tenants if their heating has improved. No extra charge for looking at the second furnace, I paid him what he quoted and we were done within twenty minutes.

They know what they are doing and were honest. The next time I have a problem I will go straight to him. Pretty standard rates, he instantly came out and he did not try to take advantage of my lack of knowledge. HIGHLY RECOMMENDED.

-Andrew C

Our cooling system would run all the time and do a bad cooling my home. We called TopNotch Heating and Air-conditioning the owner Bill Reilly came out the next day. My system was pretty old and Bill saying we need to replace the equipment –so we did. And we love it, my home never cooled as fast as it does and my electric bill came down almost 35%. They did a great job for us at Topnotch and the price was great too.

-Thomas Bialek

“Last December, water started coming through the bedroom ceiling on an icy Saturday night, so we called Topnotch Heating in a panic. (Topnotch has been servicing our equipment since we built our home).A water line to our furnace humidifier had frozen, broke and was pouring water. They responded immediately and saved us thousands in damages. It is so important to have service you can rely on, when you need it”.

Mark F – Moon Township

“Our furnace stopped working and we had a company come over to fix it. He told us that several parts had gone bad and it would be over $1200 to repair our furnace. He recommended a new furnace for $3500, to save money in the long run. My sister recommended we get another estimate, so I called Topnotch. Within two hours, a motherboard was replaced, our furnace worked and it was only $365 dollars (this saved me almost $3000.00!). What a difference. We are so glad we called Topnotch”

Kathy W – South Hills

“We call. You show up. Priceless. We are so grateful to have found your company

Samuel & Mary G. – Southside

“I am very pleased with the new furnace & air-conditioning your crew installed at our home. I am not in the habit of leaving my mother alone when work is being done at the house, but your crew was great and made Mom feel safe the whole time. I appreciated the extra kindness and you saved me from taking two vacation days off. Again, the work was excellent, your team was great and the price was right. Thanks.”

Phyllis J. – Upper Saint Clair

Installing whole house air conditioning was the best thing we ever did and Topnotch got it done right! The house is cool throughout. Thanks for a cool job!

Kate J – Wexford

Thank you and your staff for excellent service. We will highly recommend your company to our friends and relatives.”

Paul H – Mt Lebanon

“We woke up to no heat on a very chilly morning. We called Topnotch and the owner Bill answered the call. He was there within the hour and we had heat in 20 minutes. What a life saver!.”

Stanley K – South Fayette

“Topnotch Heating was exceptional. They were clean and professional and we love our new system. And best of all my gas bills are half what they were. Thanks Bill your team did a great job.”

Mary H – Kennedy

“We can’t thank you enough. The ductwork modifications made all the difference and now our daughter’s room is warm and toasty. We love our new heating and air-conditioning system and your prices were spot on. I can’t believe our lower gas bills. Thanks Topnotch.”

Bob T – Mt Washington

I was referred to Top Notch by another commercial real estate investor, after a couple of bad experiences with other contractors. The owner, Bill Reilly, responded quickly, worked effectively, and was priced reasonably. I was able to trust Top Notch with full access to our commercial building. They did an exceptional job installing a new boiler, and the following year I knew I could count on them to install a new HVAC system. For any follow up questions or concerns, our calls were answered promptly. It’s unusual to have a good contractor that has the technical skills, personal and professional skills that you need. I highly recommend this company to do a “Top Notch” job.

Kristi – Bridgeville

Recent Reviews from angies

Review Date: December 10, 2012
Services Performed: Yes * More Weight is given to a review where work has been completed.
Work Completed Date: May 21, 2012
Hire Again: Yes
Approximate Cost: $5,000.00
Home Build Year: 1954
Description Of Work: Called Topnotch heating to come out and look at our AC. After looking at the AC, it was determined by both parties that we should replaced the unit. I agreed to replace the AC unit and we also decided to replace the furnace too.
Member Comments: The crew from Topnotch came out and replaced the AC unit and the furnace as promised. It took them just one day to finish. Both units are working fine with no problems. I highly recommend the company.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: September 19, 2012
Services Performed: Yes * More Weight is given to a review where work has been completed.
Work Completed Date: September 18, 2012
Hire Again: Yes
Approximate Cost: $6,000.00
Description Of Work: New furnace with air cleaners (my doctor thought air cleaners would be a great help due to kids with asthma).
Member Comments: My neighbor recommended Top Notch to me as they put in their whole house air conditioning last Spring. As I am always weary of contractors.I thought I would check them out on your list. They had favorable ratings and good comments so I called them up to talk about my furnace. I have been putting off getting a new one for 2 seasons and the chilly nights reminded me it was time to get serious about this expense. I required an education on my options and Top Notch laid them all out for me. I really felt like I made an informed decision. Needless to say- I am a satisfied customer. The crew came in- went to the basement and got to work. No fuss- just work done right- isn’t that all we hope for. Top Notch made this painless.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: June 07, 2012
Services Performed: Yes * More Weight is given to a review where work has been completed.
Work Completed Date: May 21, 2012
Hire Again: Yes
Approximate Cost: $5,000.00
Home Build Year: 1954
Description Of Work: Replacing the air conditioner and gas furance
Member Comments: I first contacted TopNotch to come out and check our A/C unit for an overall inspection before the summer weather would hit. He found I was low on Freon and quoted me a price to recharge my system. We started talking about the possibility of replacing the unit since it has gone down each of the last 2 years. I decided to replace the unit since it was 20 years old. We also talked about replacing the furnace for the same reason. I had trouble with it over the last 2-3 winters and put a lot of money into repairs. So with that said and the fact it was 18 years old, I decided to replace it as well. Bill gave me an estimate on Goodman A/C and gas furnace. Along with his estimate and others I got, Bill’s price was a bit high. We talked and decided on a price that we both agreed on.
I made the appointment for about 2-3 weeks after the agreed price. Bill’s crew come out on time and started right away. His crew of three did both A/C and furnace in the same day. They even stayed past their normal time to make sure everything was done right. To this point, everything is running as expected. They did a great job and I am extremely happy with TopNotch.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A

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